FAQs

Modified on Fri, 26 Sep at 12:43 PM

1. How do I create an account with Aida Jet?

  1. Visit jet.aidanow.ai
  2. Select the plan and click on subscribe. 
  3. Sign up using your Gmail account or your email id
  4. Verify the email id and choose a password of your choice.
  5. Fill out a quick form with some basic details.
  6. Make the payment to confirm subscription.

You are all set. Start using Aida Jet immediately.

2. How do I log in?

  1. Visit jet.aidanow.com
  2. You will see the login screen. 
  1. Choose one of the two options to sign in:
  • If you have registered through google signin, then Sign in with Google
  • If you have registered with your own email id, then Sign in with that Email and password set during registration.
  1. After signing in, you’ll be automatically directed to the Aida Jet platform.


3. How do I reset my password?

  1. Visit jet.aidanow.com
  2. Click on "Forgot Password?" link beneath the login form.
  3. Provide the email address associated with your Aida Jet account.
  4. A password reset link will be sent to your inbox.
  5. Click the reset link in the email, and you’ll be directed to a page where you can choose a new password.
  6. Once your password is updated, return to the Aida Jet login page and use your new credentials to log in.


4. Can I add team members to collaborate on Aida Jet?

Adding multiple users or team members to your account is not available.


5. What are the different roles or permissions available in Aida Jet?

Currently, there is only one user role available.


6. How do I set up my profile and preferences?

 

Log in to AidaJet using your credentials. In the upper-right corner, click your profile icon to open the dropdown menu.

  • Select Settings to view and edit your personal information and preferences.
  • You can update details such as your name, email, and other relevant information.
  • Under the same menu, navigate through the Settings to manage your company profile, time zone, brand settings, alert preferences, email settings, and connected external applications.

 

7. Is there a step-by-step guide or onboarding process? Does Aida Jet provide training for onboarding for new users?

 

Aida Jet provides in-app guidance through a chatbot and detailed video tutorials to help you get started quickly and explore advanced features. The chatbot is always available to share FAQs, knowledge base articles, and tutorials—making onboarding easy and ensuring you have everything you need to succeed.


8. Are there video tutorials or documentation to help me learn Aida Jet?

Yes, Aida Jet provides extensive video tutorials and documentation to help you learn how to use the platform effectively.

  • Video Tutorials: Aida Jet offers a library of video tutorials that cover various features and use cases, helping you get the most out of the platform.
  • Documentation: Detailed documentation is available through the knowledgebase, which can guide you step by step through different processes.


9. What is Aida Jet, and who is it for?
 
Aida Jet is an AI-powered newsletter creation tool that streamlines and automates the entire process for both beginners and professionals. With its powerful, data-driven AI, users can effortlessly create, customize, and send newsletters, making it easier for those with limited marketing experience to engage their audience effectively.


10. Will my newsletters and data be saved after the beta ends?
 
Yes, all your newsletters and data will be securely saved. Once the beta phase concludes, you will be notified of any changes to access, features, or pricing as Aida Jet transitions into a larger marketing automation platform.


11. How does Aida Jet simplify newsletter creation?
 
Aida Jet leverages AI to instantly generate newsletter content from URLs, section prompts, or user-provided documents, ensuring a quick and hassle-free experience. It also offers prebuilt templates that can be customized, providing flexibility without needing design or writing skills.


12. Do I need any marketing experience to use Aida Jet?
 
No, Aida Jet is designed taking marketing beginners into consideration, so you don’t need any prior experience to get started. The tool’s AI and intuitive interface make it easy for anyone to create professional-quality newsletters.


13. What makes Aida Jet different from other newsletter tools?
 
The market lacks tools specifically designed to automate newsletter campaigns, leaving users to rely on manual content creation and formatting. Aida Jet fills this gap by leveraging AI to automatically generate high-quality newsletter content, eliminating the need for tedious manual work. It also offers prebuilt templates for effortless customization and integrates with popular platforms like Zoho, HubSpot and Apollo.io. Designed for both beginners and professionals, Aida Jet streamlines the entire newsletter process, making marketing automation more accessible and efficient.


14. What types of businesses or industries can use Aida Jet effectively?

Aida Jet is designed to be industry-agnostic, making it a versatile solution for businesses and professionals across all sectors. Whether you're a small business owner, a corporate marketer, a content creator, or a consultant, Aida Jet provides the tools you need to engage your audience effectively through newsletters.

Any organization or individual looking to maintain regular communication with their subscribers—be it customers, clients, or followers—can leverage Aida Jet’s AI-powered automation to simplify the process. From e-commerce brands sharing product updates to real estate agents sending market insights, and even educators distributing learning materials, Aida Jet adapts to diverse use cases. Its seamless integration with popular CRM and marketing tools further enhances its usability, allowing users to streamline their email campaigns without requiring advanced technical expertise.


15. Can I cancel my subscription at any time?

 

If you'd like to proceed with subscription cancellation , please submit a support ticket here, and our support team will be happy to assist you shortly. 


16. Is there a free trial available?
Aida Jet offers a free plan with limited features, perfect for individual use. 


17. Does Aida Jet work for B2B, B2C, or both types of businesses?

Aida Jet works for both B2B (Business-to-Business) and B2C (Business-to- Consumer) businesses!

Whether you're selling to other businesses or directly to consmers, Aida Jet’s versatile tools can be customized to generate Newsletters to meet the unique needs of your target audience and business model.


18. Can Aida Jet handle international newsletters or support multiple languages?

 

Aida Jet is capable of handling international newsletters, enabling you to target global audiences with ease. While it doesn't currently support multiple languages, you can still run campaigns for different regions, optimizing for engagement and conversions in each market.

Aida Jet ensures that your newsletters reach the right audience, no matter where they are, with AI-driven content and automated optimization to fit your international marketing needs.


19. Are there case studies or success stories from businesses using Aida Jet?

 As Aida Jet is currently new in the market, specific case studies and success stories are not yet available.

As Aida Jet continues to grow and more businesses begin using it, we expect to gather valuable success stories that showcase how Aida Jet has helped businesses of all sizes run successful newsletter campaigns. Stay tuned for updates and insights!


20. Why can’t I change my profile picture?
If you’ve signed in using your Google account, your profile picture is pulled directly from your Google profile. To update it, you’ll need to change your photo in your Google account settings.


21. How do I get in touch with Aida Jet support?

You can reach AidaJet’s customer support by submitting a support ticket here . The Customer Success team will get back to you within 24 Business hours. 


22. What support options are available?

Aida bot is trained extensively to address any issues. We have a customer success team in the backend who will jump into action and address anything that aidabot is unable to handle.

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