Aida Jet Plans – FAQ

1. What is included in the Free Plan?

• Cost: USD 0 / Month

• Subscribers: Up to 500 per month

• Emails: 1,000 per month

• Automation Series: 1 per month

• Best for individuals or small projects starting out.

2. What are the benefits of the Pro Plan? 

• Cost: USD 18 / Month (INR 1,900)

• Yearly: USD 158 / Year (INR 15,600)

• Subscribers: Up to 5,000 per month

• Emails: 50,000 per month

• Automation Series: 5 per month

• Ideal for professionals and growing businesses.

3. What are the benefits of the Growth Plan?

• Cost: USD 63 / Month (INR 6,600)

• Yearly: USD 552 / Year (INR 57,600)

• Subscribers: Up to 25,000 per month

• Emails: 250,000 per month

• Automation Series: Unlimited per month

• Perfect for scaling practices and enterprises needing maximum flexibility.

4. Can I upgrade or downgrade my plan anytime?
Yes. You can upgrade your plans as your needs evolve. To downgrade, please contact support.

5. How many automation series will I get for my plan?
The number of active newsletter (automation) series depends on your plan:

• Free Plan → 1 series

• Pro Plan → Up to 5 active series

• Growth Plan → Up to 15 active series

Each series can run on a recurring schedule (weekly, monthly, or quarterly) 

6. Are there any hidden fees?
No. Your monthly or yearly subscription covers all included features.

7. What if I need more subscribers than my plan allows?
You can easily top up your plan:

• Pro Plan Top-Ups:

  • Monthly: USD 3 / 1,000 subscribers (INR 300)

  • Yearly: USD 24 / 1,000 subscribers (INR 2,400)

• Growth Plan Top-Ups:

  • Monthly: USD 9 / 5,000 subscribers (INR 900)

  • Yearly: USD 84 / 5,000 subscribers (INR 7,200)

Examples:

• Pro Plan: 5,000 subscribers + 2 yearly top-ups (2,000 subscribers) = 7,000 subscribers for USD 210/year (INR 20,400/year).

• Growth Plan: 25,000 subscribers + 2 yearly top-ups (10,000 subscribers) = 35,000 subscribers for USD 710/year (INR 72,000/year).

✅ With top-ups, you can scale your subscriber base affordably while keeping all the features of your plan.

8. Does AidaJet offer a free plan?
Yes. AidaJet has a Free Plan that includes 1 series, up to 500 subscribers, and 1,000 emails per month. It’s great for individuals or small businesses who want to try the platform before upgrading.

9. What paid plans does AidaJet offer?
We offer two paid plans:

• Pro Plan → For growing teams and SMBs

• Growth Plan → For larger organizations with higher volume

10. How many subscribers can I have on each plan?

• Free Plan → 500 subscribers

• Pro Plan → 5,000 subscribers

• Growth Plan → 25,000 subscribers

11. How many emails can I send per month?

• Free Plan → 1,000 emails

• Pro Plan → 50,000 emails

• Growth Plan → 250,000 emails

12. How many automation series are included?

• Free Plan → 1 series

• Pro Plan → Up to 5 active series

• Growth Plan → Unlimited

13. What are the subscription costs?

AidaJet offers three plans — Free, Pro, and Growth — with flexible monthly or yearly billing for paid plans.

Free Plan

• Cost → Free forever

• Includes:

  • 1 newsletter series

  • Up to 500 subscribers

  • 1,000 emails per month

• Ideal for individuals, startups, or anyone who wants to try AidaJet before upgrading.

Pro Plan

• Monthly Billing → ₹1,900 per month (~$24)

• Yearly Billing → ₹15,600 per year (~$187)

  • Works out to just ₹1,300/month (~$20)

  • You save 32% compared to monthly billing

• Includes:

  • Up to 5,000 subscribers

  • 50,000 emails per month

  • Up to 5 active newsletter (automation) series

Best for: Small businesses and growing teams who want advanced features and more scale.

Growth Plan

• Monthly Billing → ₹6,600 per month (~$84)

• Yearly Billing → ₹57,600 per year (~$690)

  • Works out to just ₹4,800/month (~$57)

  • You save 27% compared to monthly billing

• Includes:

  • Up to 25,000 subscribers

  • 250,000 emails per month

  • Unlimited newsletter (automation) series

Best for: Larger organizations that need higher volume and more advanced automation.

Additional Notes

• All plans come with AidaJet’s AI-powered newsletter creation, scheduling, reporting, and reminders.

• Top-ups are available if you need more subscribers or emails beyond your plan’s limits.

14. Do you offer yearly discounts?
Yes. Annual billing comes at a reduced rate with 27% off compared to monthly payments.

15. Can I add top-ups at any time?
Yes, top-ups can be added on demand and are instantly applied to your account.

16. Can I upgrade my plan anytime?
Yes! You can upgrade from Free → Pro → Growth at any time. The new plan limits take effect immediately, and the cost will be pro-rated based on your current billing cycle. 

17. What happens if I downgrade?
For now, to downgrade you need to contact our support team.

18. Will my subscribers or newsletters be lost if I switch plans?
No. Your data remains safe when you upgrade. If you downgrade, you’ll need to adjust your usage to stay within the limits of your new plan.

19. What payment methods are supported?
We accept major credit/debit cards and support payments via Stripe Checkout.

20. Will I get an invoice or receipt for payments?
Yes. A receipt is automatically emailed after every successful payment. Please contact our support if you need a detailed invoice.

21. Do you offer refunds?
Refunds are not provided for payments that have already been made, except in cases of duplicate payments. If you cancel, your plan remains active until the end of the billing cycle. 

22. Is there a free trial for paid plans?
Instead of a trial, we provide a Free Plan that allows you to test AidaJet with limited features. When you’re ready, you can upgrade.

23. Can I switch from monthly to yearly billing?
Not at the moment. We plan to add this option soon. 

24. Do higher plans come with better support?
Yes. Growth plan includes priority email support.

25. How can I contact support about billing or plans?
You can reach out anytime through the help icon or chatbot inside your dashboard, or by submitting a support ticket. 

26. What payment methods are supported?
Currently, AidaJet supports credit card payments only via Stripe Checkout. We accept all major credit cards (Visa, MasterCard, American Express, etc.).

27. Can I pay using UPI, PayPal, or bank transfer?
Not at the moment. We only support credit cards. Support for additional methods may be added in the future.

28. What happens if my payment fails?
Stripe will automatically retry the payment. If it continues to fail, your account may be placed on hold until a valid payment method is added. You’ll be notified via email before any disruption.

29. Is there an automatic renewal for monthly/yearly plans?

Yes. All AidaJet subscriptions are set to auto-renew by default:

• Monthly Plans → Renew automatically every month on your billing date.

• Yearly Plans → Renew automatically every year on your billing date.

You’ll be notified before your renewal, and the payment will be processed using the credit card saved in your account.