Aida Jet Plans – FAQ

Modified on Wed, 4 Mar at 3:38 PM

1. What is included in the Basic Plan?

Cost: USD 18 / Month

Subscribers: Up to 5000 per month

Emails: 50,000 per month

Automation Series: 5 per month

Best for individuals or small projects starting out.

2. What are the benefits of the Pro Plan? 

Cost: USD 27 / Month

Subscribers: Up to 10,000 per month

Emails: 100,000 per month

Automation Series: 10 per month

Ideal for professionals and growing businesses.

3. What are the benefits of the Growth Plan?

Cost: USD 54 / Month

Subscribers: Up to 25,000 per month

Emails: 250,000 per month

Automation Series: Unlimited per month

Perfect for scaling practices and enterprises needing maximum flexibility.

4. Can I upgrade or downgrade my plan anytime?

Yes. You can upgrade your plans as your needs evolve. To downgrade, please contact support.

5. How many automation series will I get for my plan?

The number of active newsletter (automation) series depends on your plan:

Basic Plan → Up to 5 active series

Pro Plan → Up to 5 active series

Growth Plan → Up to 15 active series

Each series can run on a recurring schedule (weekly, monthly, or quarterly) 

6. Are there any hidden fees?

No. Your monthly or yearly subscription covers all included features.

7. What if I need more subscribers than my plan allows?

If you require more subscribers than your current plan, please contact the support team by raising a ticket for assistance.

8. Does AidaJet offer a free plan?

No. AidaJet has no Free Plan. AidaJet provides three paid plans— Basic, Pro, and Growth—designed to suit different business needs. A free plan is not offered at this time.

9. What paid plans does AidaJet offer?

We offer three paid plans:

Basic Plan → Best for individuals or small projects starting out.

Pro Plan → For growing teams and SMBs

Growth Plan → For larger organizations with higher volume

10. How many subscribers can I have on each plan?

Basic Plan → 5000 subscribers

Pro Plan → 10,000 subscribers

Growth Plan → 25,000 subscribers

11. How many emails can I send per month?

Basic Plan → 50,000 emails

Pro Plan → 100,000 emails

Growth Plan → 250,000 emails

12. How many automation series are included?

Basic Plan → Up to 5 series

Pro Plan → Up to 5 active series

Growth Plan → Unlimited

13. What are the subscription costs?

AidaJet offers three plans — Basic, Pro, and Growth 

Basic Plan

Cost → USD 18 / Month

Includes:

Up to 5 active newsletter series

Up to 5,000 subscribers

50,000 emails per month

Ideal for individuals, startups, or anyone who wants to try AidaJet before upgrading.

Pro Plan

Monthly Billing →USD 27 / Month

Includes:

Up to 10,000 subscribers

100,000 emails per month

Up to 10 active newsletter (automation) series

Best for: Small businesses and growing teams who want advanced features and more scale.

Growth Plan

Monthly Billing → USD 54 / Month

Includes:

Up to 25,000 subscribers

250,000 emails per month

Unlimited newsletter (automation) series

Best for: Larger organizations that need higher volume and more advanced automation.

Additional Notes

All plans come with AidaJet’s  AI-powered newsletter creation, scheduling, reporting, and reminders.

Top-ups are not available if you need more subscribers or emails beyond your plan’s limits contact the support team.

14. Do you offer yearly discounts?

Annual billing is planned to be introduced soon. At present, for annual billing requests, please contact the support team by raising a ticket.

15. Can I add top-ups at any time?

No, Top-ups are not available for any AidaJet plans. If additional usage or features are required, please contact the support team by raising a ticket for assistance.

16. Can I upgrade my plan anytime?

Yes! You can upgrade from Basic → Pro → Growth at any time. The new plan limits take effect immediately, and the cost will be pro-rated based on your current billing cycle. 

17. What happens if I downgrade?

For now, to downgrade you need to contact our support team.

18. Will my subscribers or newsletters be lost if I switch plans?

No. Your data remains safe when you upgrade. If you downgrade, you’ll need to adjust your usage to stay within the limits of your new plan.

19. What payment methods are supported?

We accept major credit/debit cards and support payments via Stripe Checkout.

20. Will I get an invoice or receipt for payments?

Yes. A receipt is automatically emailed after every successful payment. Please contact our support if you need a detailed invoice.

21. Do you offer refunds?

Refunds are not provided for payments that have already been made, except in cases of duplicate payments. If you cancel, your plan remains active until the end of the billing cycle. 

22. Is there a free trial for paid plans?

AidaJet offers a 7-day free trial on all paid plans. The trial includes up to 500 subscribers and 1,000 email sends, allowing users to evaluate features before upgrading.

23. Can I switch from monthly to yearly billing?

Not at the moment. We plan to add this option soon. 

24. Do higher plans come with better support?

Yes. Growth plan includes priority email support.

25. How can I contact support about billing or plans?

You can reach out anytime through the help icon or chatbot inside your dashboard, or by submitting a support ticket. 

26. What payment methods are supported?

Currently, AidaJet supports credit card payments only via Stripe Checkout. We accept all major credit cards (Visa, MasterCard, American Express, etc.).

27. Can I pay using UPI, PayPal, or bank transfer?

Not at the moment. We only support credit cards. Support for additional methods may be added in the future.

28. What happens if my payment fails?

Stripe will automatically retry the payment. If it continues to fail, your account may be placed on hold until a valid payment method is added. You’ll be notified via email before any disruption.

29. Is there an automatic renewal for monthly/yearly plans?

Yes. All AidaJet subscriptions are set to auto-renew by default:

Monthly Plans → Renew automatically every month on your billing date.

You’ll be notified before your renewal, and the payment will be processed using the credit card saved in your account.